FAQ

Where do we ship our products from?
We ship our products from our fulfillment center in Northern California.
What is a jade roller?
The jade roller is an ancient Chinese beauty tool used within royalty often by empresses. Known to promote youthful glow to the skin by activating blood circulation and working your facial muscles, the jade roller is making a huge comeback as the daily staple in your daily skincare routine.
What is the difference between the Jade Roller and Rose Quartz Roller?
We wrote an entire blog post about it that you can check out here.
How often should you use a jade roller?
We recommend using the jade roller twice a day for 5 -10 minutes each session, once in the morning and once before bedtime.
Can I use more than one discount code at checkout?
At this time, we can only allow one discount code per order.
How soon can I expect my order?
For U.S. Orders: After you place your order, please allow 2-3 business days for processing and 6-7 business days for your order to arrive.
For International Orders: Please allow up to four weeks for your order to arrive after shipping. Usually, it will arrive sooner, but customs departments do have the right to hold items and there is not much we can do about this. Also, we do not pay for anything to be released from customs to you.